Infrastructure & Security Specialist

Hi, I'm Deep Shah

System Architect

Experienced System Architect with expertise in managing Microsoft Azure, Intune, Active Directory, and Windows Server environments. I'm focused on enhancing security, operational efficiency, and infrastructure management with a strong focus on Azure and cybersecurity.

About Section Hook

Technical Expertise

Microsoft AzureCybersecurityMicrosoft IntuneScripting & AutoFirewall AdminVirtualization

Microsoft Azure

SentinelAzure ADB2CVMsStorageDNS ZonesVirtual WANPiMSSO

Cybersecurity

SIEMIncident ManagementMicrosoft DefenderNetwork SecurityThreat Management

Microsoft Intune

Windows AutopilotAndroid Zero-touchApple Zero-touchEnterprise Mobility

Scripting & Auto

PowerShellBashPython

Firewall Admin

FortiGateIP SubnettingVLANACLWANVPN

Virtualization

VMware ESXi

Professional Journey

Oct 2024 – Present

Azure Lead / Network Analyst

Canadian Bankers Association

Lead the management, design, and maintenance of Azure infrastructure, enhancing scalability and security. Collaborate on cybersecurity strategies, support on-premises infrastructure, and architect Intune solutions for enterprise endpoint management.

  • Optimized Azure infrastructure to improve scalability and enhance security protocols.
  • Implemented Intune solutions, streamlining endpoint management and improving compliance.
  • Contributed to on-premises and cloud network security by coordinating cybersecurity initiatives.
Aug 2022 – Oct 2024

Sr. System Administrator

Wakefield Canada Inc.

Streamlined device enrollment, reduced setup times, and improved security compliance across 500+ devices. Led disaster recovery sessions, deployed and secured systems, and managed SIEM for enhanced threat detection.

  • Reduced setup time by 30% through streamlined enrollment of devices.
  • Decreased unauthorized access incidents by 15% through account management.
  • Led disaster recovery sessions improving recovery objectives by 20%.
Nov 2021 – Aug 2022

IT System Analyst

Opentext

Managed macOS and Windows systems, reduced incidents through JAMF PRO and SCCM, and improved system uptime by 15%.

  • Achieved 95% first contact resolution rate.
  • Reduced incident reports by 20% through effective macOS management.
Jul 2020 – Oct 2021

IT Helpdesk Technician

St. Catharines Public Library

Provided IT support to staff and patrons, resolving 100+ issues weekly and ensuring smooth library operations.

  • Resolved 100+ issues weekly with a 98% satisfaction rate.
  • Reduced equipment shortages by 15% through inventory management.

Featured Projects

Azure Virtual Desktop (AVD) Infrastructure Implementation

Canadian Bankers Association

Designed and deployed a scalable AVD infrastructure. Integrated Hydra AVD Manager for administration and FSLogix profile containers for a seamless, consistent user environment. Delivered a secure, cost-optimized, and highly available remote work solution.

Azure Virtual DesktopHydra AVD ManagerFSLogixAzure ADAzure StorageAzure Monitor

Azure AD B2C Integration - Infrastructure Technical Lead

Castrol - Wakefield Canada Inc

Spearheaded the integration of Azure AD B2C. Conducted thorough research, implemented a successful Proof of Concept (PoC), and presented the showcase to stakeholders. Driving the transition to QA and production.

Azure AD B2CEntra ID

Mulesoft Integration Platform Implementation

Castrol - Wakefield Canada Inc

Managed the infrastructure transition from Boomi to Mulesoft. Key achievements include IPsec VPN setup linking on-premises infrastructure to Mulesoft, Single Sign-On (SSO) configuration using Entra ID, and custom domain implementation.

MulesoftIPsec VPNEntra IDSSL Certificates

Intune - Windows Autopilot

Castrol - Wakefield Canada Inc

Implemented Windows Autopilot for efficient, streamlined setup and pre-configuration for new devices, simplifying the entire Windows device lifecycle and reducing deployment effort.

Microsoft IntuneWindows AutopilotAzure AD

Intune Zero touch deployment for Android And IOS

Castrol - Wakefield Canada Inc

Combines Samsung Knox and Apple Business Manager for seamless deployment from purchase to repurposing. Ensures devices arrive with enforced management settings.

Microsoft IntuneSamsung KnoxApple Business ManagerAndroid Zero-touchiOS Zero-touch

Certifications

Continuous learning and validation of skills through industry-recognized certifications.

Administering Windows Server Hybrid Core Infrastructure (AZ-800)

Microsoft

Microsoft Certified: Azure Administrator Associate (AZ-104)

Microsoft

Certified in Cybersecurity (ISC2)

(ISC)²

Technical Support Fundamentals

Google